In this episode of the Digital Health Heavyweights podcast, host Norm Volsky speaks with Dr. Cole Barfield and Elena Gambon from First Stop Health. They discuss their personal journeys into healthcare, the founding of Century Health and WellView, and the mission of First Stop Health to provide whole person care. The conversation highlights the importance of patient engagement, the role of strategy in healthcare growth, and the impact of 24/7 access to doctors on patient care. They also explore emerging trends in healthcare, including the use of AI and the importance of empathy in leadership. The episode concludes with insights on stress management and healthy living.
Takeaways
🧍♂️ First Stop Health provides whole person care for employees.
💬 Elena Gambon and Dr. Cole Barfield share their inspirations for entering healthcare.
🛤️ Dr. Cole Barfield's journey led him to co-found Century Health and WellView.
📈 First Stop Health focuses on high patient engagement and usage rates.
🏥 The company positions itself as a valuable alternative in the healthcare market.
🚪 The mission of First Stop Health is to eliminate barriers to care.
🧠 Elena Gambon emphasizes the importance of a Chief Strategy Officer in a growing company.
💖 Leadership at First Stop Health is centered around vulnerability and authenticity.
🎯 Career-defining moments shape how leaders bring value to clients.
⏰ 24/7 access to doctors significantly impacts patient care and decision-making.
Chapters
00:00 Introduction to First Stop Health
02:30 Personal Journeys into Healthcare
05:30 Founding and Growth of First Stop Health
08:26 Understanding Usage and Engagement in Healthcare
12:19 The Unique Value Proposition of First Stop Health
14:38 The Mission and Vision of First Stop Health
16:54 The Role of Strategy in Growth
21:40 Career-Defining Moments
27:16 Impact of 24/7 Access to Healthcare
31:33 The Emotional Aspect of Decision Making in Healthcare
33:17 Cost Savings and Direct Care Models
36:53 Generational Differences in Decision Making
41:09 Improving Access and Affordability in Healthcare
42:32 Future Directions for First Stop Health
47:34 Emerging Trends in Healthcare Technology
50:58 Personal Well-being and Healthy Living
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