In this episode of HR Heretics, Nolan and Kelli get a behind-the-scenes look at Zapier's AI strategy with CPO Brandon Sammut. He demos some seriously impressive AI tools his team built—interview prep agents, automated workflows, performance tracking—and explains why they require AI skills from every new hire at their 730-person company. Make sure you also watch the video version on Substack and YouTube for the demo done by Brandon on Zapier Agent use cases.
*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co
For coaching and advising inquire at https://kellidragovich.com/
HR Heretics is a podcast from Turpentine.
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KEEP UP WITH BRANDON, NOLAN + KELLI ON LINKEDIN
Brandon: https://www.linkedin.com/in/brandon-sammut-8147b76
Nolan: https://www.linkedin.com/in/nolan-church/
Kelli: https://www.linkedin.com/in/kellidragovich/
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RELATED LINKS:
Zapier: https://zapier.com/
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TIMESTAMPS:
(00:00) Intro
(01:30) The Four-Level AI Fluency Rubric
(07:00) Pure Automation Examples (Non-AI)
(13:10) Sponsors: Planful | Metaview
(16:00) Bar Raiser Interview Prep Agent Setup
(20:20) Live Agent Trigger Demonstration
(21:10) Bar Raiser Interview Results & Discussion
(26:15) Performance Review Evidence Collection Setup
(34:10) Slack Emoji Workflow Demonstration
(35:30) Market-Based Adoption Philosophy
(36:00) One-on-One Meeting Coach Overview
(43:30) One-on-One Coaching Feedback Example
(44:00) Trust, Transparency & Implementation Strategy
(48:20) Wrap
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