When he just joined Google as a relatively new PM, this is back in 2008. For the first three years, I was overwhelmed and stressed. There are actually three type of tasks that you end up doing in such a role. So there are L tasks which are leverage tasks - when you put in a certain amount of effort, you get 10 X or 100 X in return in terms of impact. Then there are N tasks where you basically get what you put in or just a little more than that; those are neutral tasks. And then there are overhead tasks where you get back in again in terms ofimpact, you get back less than you actually put in.

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