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#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
Language Barriers in Communication Styles
We're all basically the same blank slate when we were born. We got everybody's got a limbic system. Everybody's limbic system works pretty much the same way. So as soon as I start to navigate that, and I tailor my approach, which is what empathy is to what you think, how you see things. You can be the biggest goofball ever from ... maybe I'm a New Yorker or I'm somebody from LA or somebody from Chicago. But once I start dialing in on how they see things, suddenly you're listening.
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