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Are You Being the Bottleneck or Building the Bridge? Lessons on Cross-Functional Leadership (with Sabrina Leblanc, VP of Customer Success at SurveyMonkey)

This New Way

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How to Improve the Relationship Between Sales and Customer Success

I remember when you and I were working together, there were a lot of times where we had to resolve relationship issues between sales and customer success. And so I think right as we were getting to the point of resolving those things, I think that's when my time ended and I moved on from SurveyMonkey. So yeah, maybe we can spend some time talking about just cross-functional teams and just things that you've learned and helping make teams work better together. Yes, I love talking about this topic.

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