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Ted Callahan, Accountant Leader at Intuit, Talks QuickBooks Price Changes & More

The Accounting Podcast

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Waiting on Hold Is a Taxy Cab

i think a lot of people would be very happy if they could schedule a call back. I, i personally want to say this is one of my favorite things, because waiting on hold is something that shouldn't exist anymore in modern support cus. It's such a better experience as a customer. Like we should all be doing that with everythingit'

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