Software - What's the Difference Between Self Service and Full Service?

Contract automation and building an alternative legal service provider (ALSP) within a law firm is the topic of Episode 52.

Eric Baker and Michael Case, transportation attorneys with Frost Brown Todd, talk about their journey founding Transaction Expeditors, an AI enabled contracts automation platform for the transportation industry.

Before joining Frost Brown Todd and before launching Transaction Expeditors, both Eric and Mike were in house attorneys. Eric served as GC for transportation and logistics companies SIRVA and CRST. Mike was also in-house doing legal work and running claims for a transportation insurer Protective Insurance.

There has been much talk over the last couple of years about the interplay between law firms and alternative legal service providers. Should law firms use them? If so, should the create their own?

When Eric and Michael, along with their colleague Stacy Katz, founded Transaction Expeditors, they were not thinking about those questions. They just wanted to create a more efficient contract management solution for their transportation clients. But in the end they created an ALSP within their law firm.

Having Eric and Mike on the show also brings the podcast full circle because Transaction Expeditors’ technology partner is the AI engine Legal Sifter, a company we had on the show way back on Episode 15 in 2018.