443: Product wisdom from an innovation veteran – with Ken Gray
Product Mastery Now for Product Managers, Leaders, and Innovators
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How to Structure a Town Hall
"We always started every town hall, every meeting with a discussion about safety," he says. "I wanted everyone to understand a P and L ... I think there's nothing more important than the quality of your product." He adds: "Once people knew I didn't lop anybody's head off for asking those questions, I had to make sure it didn't turn into anarchy"
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