S5, E2: The evolving role of IC – building connection and community in the digital age – feat, Luis Suarez
The Future of Internal Communication
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Building Empathy and Trust
The chapter explores the importance of empathy and vulnerability in building connection and community. It emphasizes the significance of showing vulnerability as a true sign of leadership and discusses how trust is built through conversations and getting to know people. The chapter also highlights the value of networks and communities in helping us improve and learn from others.
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