
Matthew Niederberger: Customer Data Platforms in the face of consolidation, modularization, and privacy compliance
Masters of Privacy
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The Evolution of Customer Data Platforms
This chapter explores the development and current landscape of Customer Data Platforms (CDPs), focusing on their significance in both B2C and B2B contexts. It highlights the challenges of data management, the importance of team expertise, and the shift towards a human-centric approach in leveraging customer data. Additionally, discussions on market consolidation and the future of CDPs shed light on the evolving needs of businesses in data utilization and personalization.
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