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Is There a Bonding Drug in Negotiations?
I think compassion is helpful but it's not essential. But the skill of achieving that thing that you talk about a lot which is empathy and I would say in that case, not just empathy but empathy plus, you might disagree with this, but a drop of compassion in there. If you just know where I'm coming from, the feeling of being understood, that's powerful. And again, I picked the vast majority of this up on Andrew's podcast but it picked it up in other places as well.