How to Improve Psychological Safety in Your Organization

Google research shows that the highest performing teams were those teams with the highest levels of psychological safety. In terms of what we've seen, yes, you can implement psych safety as a team even if the rest of the organization doesn't and improve it to a point. What you need to understand is what are the things outside the team that might be affecting psychological safety. And so one of the big things that was impacting people's levels of psychologicalsafety was just the way the sales team was treating them.