
256: Malcolm Gladwell | What We Should Know about Talking to Strangers
The Jordan Harbinger Show
00:00
Trust, Empathy, and Effective Communication
This chapter reflects on the significance of perspective-taking and empathy in interpersonal interactions, emphasizing the role of enthusiasm in fostering creativity while acknowledging potential criticism. It explores the implications of trust in leadership and societal functions, illustrating how evolutionary tendencies favor trusting behavior despite inherent risks. Additionally, the speakers discuss the challenges of addressing sensitive topics, the importance of clarity in communication, and evolving social science perspectives on human behavior.
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