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How to Turn Insights into Company Strategy ft. Cait Keohane

Unchurned - The No. 1 podcast for Customer Success

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Transforming Organizational Culture

This chapter explores the transition from traditional email systems to collaborative tools like Slack and Airtable, emphasizing change management and cross-departmental collaboration. It highlights the role of community support, MVP programs, and customer feedback in enhancing team collaboration and driving organizational success.

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