Ep 91 - Ishan Mukherjee on launching Rox, and living the American Dream
The Aarthi and Sriram Show
00:00
Navigating AI in Customer Engagement
This chapter explores the evolution of AI technologies and their applications in enhancing customer engagement processes. It highlights the shift towards iterative development, the significance of feedback mechanisms, and the introduction of innovative software solutions like Rox to reduce inefficiencies in sales and customer support. The discussion challenges the narrative surrounding job losses due to automation, positing that increased productivity may lead to new opportunities in the workforce.
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