Episode 26: Conducting user research with limited access to customers
The User Research Strategist: UXR | Impact | Career
00:00
How to Avoid User Research Fatigue
Nikki is a user researcher at a B2B2C SaaS company with no access to end users. Do you have any research best practices to share with me in this context? And how can I avoid user research fatigue from the customers who are often solicited? Oh, welcome. Welcome to B 2B2C. Welcome to SaaS. Welcome to limited customers. Welcome to bothering the same customers over and over again. Hope it's awesome. We're gonna make it a wonderful episode today.
Transcript
Play full episode
