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Service-as-a-Software: The Future of the Agent and Human Workforce

ASU+GSV Summit Sessions

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Navigating AI's Impact on Skills and Learning

This chapter examines the influence of artificial intelligence on cognitive skills and employee development, highlighting personal anecdotes of skill decline due to overreliance on AI tools. It emphasizes the need for leaders to balance efficiency with essential human abilities and promotes a shift towards fostering creativity and adaptability in learning environments. The discussion also focuses on the importance of meaningful engagement and social learning in organizations to successfully integrate AI and enhance workforce skills.

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