I'm So Sorry. I'M So Sorry

"I'm so sorry. I'm so sorry," says the man who lost his wife in a car crash last year. "It's been an absolute nightmare for me and my family, but we're going to get through it." He adds that he is 'so sorry' if anyone has hurt him or feels bad about what they have done. The victim also offers her full apology as she struggles to understand how this can be forgiven.