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S3 E4 - John Willis - Why Deming Still Matters (Sample Audio Book)

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If Japan Can, Why Can't We?

An NBC white paper on Japan's burgeoning productivity and our lagging one, to be aired tonight at 9.30 on Channel 4. Kevin dutifully went to the cramped basement of his grandparents' little brownstone. There said his grandfather, almost 80 years old now, at his desk working with the vigor and determination of someone a fraction of his age.

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