12min chapter

Telecoms.com Podcast cover image

BT, AI and digital ID

Telecoms.com Podcast

CHAPTER

Balancing Human Touch and Technology in the Age of AI

The chapter delves into the resistance towards relying solely on AI for tasks traditionally done by humans, stressing the importance of human interaction and empathy. It discusses the evolving job landscape with the automation of repetitive tasks and the need for new roles that engage human cognitive skills. The conversation expands to consider the potential risks and consequences of surrendering control to artificial intelligence, especially regarding software development and digital identification systems.

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