Optimizing Subscription Success: Insights from Amazon Prime's Strategy

In this episode of the Product Thinking Podcast, Melissa Perri speaks with Sean Solme Kim, former head of product at TikTok and previously at Amazon Prime. They discuss key insights from his time at both companies, including how Amazon's metrics-driven approach influenced his work at TikTok and the development of the Stitch feature. Sean shares his perspective on empowering product teams, fostering ownership among product managers, and navigating the challenges of hypergrowth environments like TikTok. They also explore the importance of creating frictionless user experiences and scaling product features to drive engagement and retention.