Bob Sutton on building a workplace with healthy friction and no assholes
Culture First with Damon Klotz
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Navigating Workplace Friction
This chapter examines the increasing disparities in power and salary among employees, particularly how it affects collaboration and communication within organizations. It delves into the complexities introduced by technological advancements like artificial intelligence and explores the concept of 'friction' in workplace dynamics, where healthy friction fosters creativity while detrimental friction hinders productivity. The discussion emphasizes the vital role of leadership in creating environments that mitigate obstacles and enhance employee satisfaction, especially in rapidly growing organizations.
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