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7min chapter
Going incognito, where nothing is as it seems
TED Radio Hour
The Hidden Workforce of Ghost Work
This chapter explores the concept of ghost work, focusing on the invisible labor force that supports digital services through tasks like content moderation and data labeling. It highlights the challenges these workers face, including low pay and high demands for speed and accuracy, while showcasing personal stories that reflect their struggles between flexible gig work and personal passions. The discussion also addresses the inadequacies of current labor laws and the social implications of identity within this evolving workforce.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode