5min chapter

The Pulse by Wharton Digital Health cover image

Kelsey Mellard, Sitka, on solving the specialty care access problem

The Pulse by Wharton Digital Health

CHAPTER

Streamlining the Referral Process for Primary Care Providers

Primary care providers often have a sadt amount of minutes, seven to 15 if you're lucky, to interact with their member and their patient. So there's not a lot of down for practitioners to actually request this consult from our specialty network. Video eases it, because some people are more inclined to just do a quick recording. But the second thing is that we've offered other ways to request expertise so they can start a draft consul an come back later when they're doing the rest of their documentation in a text fashion.

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