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Ep 86 - The Innovation Mindset with Lorraine Marchand

The Tyler Dickerhoof Show

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Listening to the Customer and Getting the Right Solution Fit

Problem solving is number one and getting the right solution fit, then being able to test it in the market your minimal viable product but like lesson for a law for probably the most important one after identifying the right problem are listening to the customer. You've got to ask the right questions right there can be killer questions that you ask in terms of understanding how the customer does their work what they think that would make life better for them or you will just fail. There is nothing more powerful than having a boss that does that right like he is walking the walk in the walk and and giving the talk and really just helping to train and mentor his team into that very authentic behavior of really listening to the

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