Creating Economic and Entrepreneurial Advantage: The Value of the OODA Loop with Hunter Hastings | Ep 3
No Way Out
00:00
Customer Sovereignty and the Idea of External Control
The word in Austrian economics is customer sovereignty. John Boyd did study the Toyota production system, and there's a lot of parallels to how the brain processes things. But when we go a little bit deeper on what you just pointed out, control is outside in bottom up. The control of the organization is from the customer.
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