7min chapter

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Tunnel Vision in Digital Transformation, Delta's Digital Transformation, Change Management Goals & Objectives for 2024, The Future of IT

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Delta's Focus on Operational Excellence and Change Management

Exploring Delta's strategy to enhance execution in supply chain and technical operations to drive revenue growth, alongside insights on their recovery in premium cabin revenue. The chapter also introduces the Amazon bestseller 'The Final Countdown' and delves into the significance of change management and people-centric approaches in digital transformation for future success.

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