The Language of Emojis in Slack

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Over a third of French, Australian and German respondents agree that their company has its own quote unquote language of emoji for internal communications. This sentiment was higher in Asia than in Europe, which I just think is like interesting data. Slack might use an emoji to signal that someone needs to do something or that something has been done or addressed. There's even seen people use some of the workflow automation such as when someone uses a certain emoji, it actually triggers a certain flow of activity with the tool.

Emojis might seem like all fun and games—but they can also speak a thousand words about a company’s culture. If they’re used, how they’re used, who uses them, whose posts always gets peppered with dozens of fire or rocket ship reactions—that’s all pretty juicy (and potentially spicy) information about an organization’s sense of camaraderie, connection, trust, agreements…you name it.

In this episode of Brave New Work, Aaron Dignan and Rodney Evans unpack the power of those little icons at work and ask questions like:

What role do emojis play in remote work?
How can emojis help asynchronous teams increase efficiency and decrease friction?
What can our emoji habits reveal about unspoken workplace agreements and behaviors?
How do teams build bespoke emoji libraries and languages?
Why can sending your boss an emoji feel like a risky move?
How can emojis contribute to more equitable workplaces?
Is there a secret emoji council and where’s our invite?

Slack x Duolingo’s research on emoji use at work: https://slack.com/blog/collaboration/emoji-use-at-work

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