How to Get a Purpose to LA of Australia

"I call Delta immediately and I get on the Delta diamond line. In five minutes, Bob, they have the, I call it," she says. "They're about to eat you up." She tells him how a colleague fought with them for 45 minutes over getting her flight changed from one airline to another. The fight was finally resolved in less than an hour.

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app