The Importance of Heuristics in Detecting Fraud

There was a point in Bronte's history, there was a point of inflection where they became a lot harder to knock off. The ones that you could prove were frauds without leaving your desk had basically all gone. And because they were difficult frauds, and some of them turned into real companies too. We decided that computerized Markah Hodey's was inevitable. It was the only way that we could manage this bucking bronco of a portfolio that we'd created. That was sort of a very big intellectual change in the way we ran Bronte.