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16min chapter
Technology That Serves America’s Heroes
IT Visionaries
Digital Transformation at the VA for Veteran Services
Exploring the VA's journey from an informational website to a functional hub for veterans, focusing on improving user experience and streamlining services. It discusses the challenges of implementing modern digital practices in a government organization while emphasizing the commitment to enhancing technology for veterans. The chapter also covers the successful development of a highly rated mobile app aimed at improving user transactions and experience.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode