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#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
Do You Have Difficult Conversations in Relationships?
In important ways, those conversations are the relationship. And if we handle them well, the relationship will strengthen and thrive. So for me, the difficult conversation skills are the prescriptive side of his descriptive research. The people that have the strongest relationships will bring up stuff that they know is going to be a difficult conversation,. But they sort of feel safe that they're going to be understood or listened to.
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