
#96 James & Per give micro-feedback
UX Podcast
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The Importance of Microfeedback
In some days it might be quite obvious that half of your security team was sick. So you were running half the number of security lines compared to normal. Really straightforward to understand that you can have a lower score that day. But what I really like about this with microfeedback is actually to spin this on and say, well, we could use this as not just getting feedback, but also for kind of testing things in little ways. There's a type of ethnographic research where you have diary based research where people are asked to write a diary about their day. And this would give a simple way for people to actually, during times of the day when they feel a certain emotion, just
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