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The Online Shopping Boom Is Over w/ Amanda Mull

Tech Won't Save Us

CHAPTER

The Stabilization of E-Commerce

I remember during the pandemic Amazon was saying that it was doing this massive kind of warehouse build out. A year or two later I believe it was Andy Jassy, the current CEO,. He said we've actually pulled back on that because we overestimated how much things were going to continue growing after the pandemic. And so you can certainly see that in Canada where more retailers are adding a price for return shipping.

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