Is Your Baby Ugly?

"It felt relieving ft for them to call my baby ugly, because that was kind of what i thought it was," she says. "If you can find consistent feedback from your customers who are all saying, no, it's this one thing we really don't like, such a weight off your shoulders." If someone just tells us something once, or he sees something once, put on the list. And if we see it twice, start looking for it. If we see it third time, then it's time to deal with it. Ritd o go through a whole rubric of like, is this causing customers churnding revenue? We run pretty obvious things in two weeks