How to Navigate Conflict

This talk is terrific. It's one that really rewards re-listening about, and I'm actually, I've been sending out a bunch of links to this talk. And you know, one of the things that Rachel talks about there that I go back to again and again and again is that so much bad behavior from ourselves, speaking for myself personally, but I see it in others too,. Bad behavior comes from fear. And getting to that fear, what are you afraid of? And asking that question directly isn't Machiavellian at all.