The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover image

436. The Brainy Biases: Why Novelty and Stories Captivate Us (Refreshed Episode)

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

CHAPTER

Understanding the Empathy Gap and Its Impact on Decision-Making

This chapter examines the empathy gap and its impact on decision-making, particularly in business. It highlights the role of storytelling in amplifying emotional responses and underscores the importance of empathy for effective communication and decision-making.

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