Challenges of Remote Therapy and the Importance of Non-Verbal Cues

The chapter explores the limitations of conducting therapy remotely through phone calls or video calls, discussing how the absence of body language and facial expressions can impact the effectiveness of the therapy relationship. It emphasizes the importance of micro-sequences such as face expression, eye contact, and tone of voice in establishing a connection, and how these can be disrupted in video sessions due to slight time lags. The chapter stresses that video therapy should not be viewed as equivalent to face-to-face therapy.