Henry Ford even had efficiency experts that would go around this is a true story because I've read about this. They would just have their clipboards and hands and they'd be like the two bobs. Always looking at people to see if they were contributing enough. And so no doubt that was to make sure that they were adhering to the user experience for building vehicles, on the assembly lines and such.
Becca Kennedy teaches us how to do UX research on a budget. She encourages newer designers to demonstrate their problem-solving superpowers by redesigning sub-par experiences they use regularly. She reminds us that users are human before they’re users. She also shows us how we can have anything in life we want, if we will just help others get what they want.
- Becca's Tattoo's Origin Story (5:31)
- Why Psychology? (6:26)
- What is Human Factors? (11:43)
- How do we find research subjects? (24:06)
- The Law of Diminishing Returns (31:16)
- Awkward Testing Story (32:57)
- Design Superpower (39:14)
- Design Kryptonite (40:48)
- Coping with Imposter Syndrome (44:49)
- UX Superhero Name (49:10)
- Should we Call Them Users? (53:45)
- Fights for Users (56:33)
- Habit of Success (59:11)
- Invincible Resource (61:54)
- Recommended Book (63:54)
- Best Advice (66:09)
- Contact Info (70:07)
Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/054
This episode is brought to you by Adobe, makers of XD. Try it free at userdefenders.com/xd