The Promise and Peril of ChatGPT in Banking Part 2
Banking Transformed with Jim Marous
How Banks Balance Leveraging AI for Personal Experiences and Maintaining the Real Human Touch in a Banking Relationship
How do banks strike a balance between leveraging AI for personal experiences and maintaining the real human touch in a banking relationship? Are they always going to be completely integrated or are they separate to a degree? "I think both kind of at the same time, we're forming the new corporation, the new amalgamation with this technology," he says.
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