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The 5 Business Skills Every Design Professional Needs to Master / Ryan Scott / Ep. #222

Service Design Show

CHAPTER

Bridging Design and Business: The Need for Effective Communication

This chapter explores how design professionals can effectively communicate their work in terms of business outcomes, highlighting the connection between customer insights and tangible value. It also discusses the impacts of macroeconomic changes on the design industry and introduces TheyDo's journey management platform as a tool for integrating insights into business decisions.

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