Starting and Scaling Marketplaces with Eventbrite GM Brian Rothenberg and Casey Winters | Greymatter
Greymatter
Market Places - What Do You Think They Should Be?
Marketing and sales are obviously key. How do you build the supply on the demand on one or both sides? Then quality of supply matters a ton. Customers service is important. And i think there's been a lot of research that proves if someone has a negative experience and you go above and beyond to make up for it, they're more loyal than if they didn't have one.
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