The chapter emphasizes the importance of analysts acting as thought partners and effectively communicating with business partners. It discusses strategies for building trust through vulnerability and understanding business needs. The speaker also shares a favorite routine called the business strategy review.
The backlog of data requests keeps growing. The dashboards are looking like they might collapse under their own weight as they keep getting loaded with more and more data requested by the business. You're taking in requests from the business as efficiently as you can, but it just never ends, and it doesn't feel like you're delivering meaningful business impact. And then you see a Gartner report from a few years back that declares that only 20% of analytical insights deliver business outcomes! Why? WHY?!!! Moe, Julie, and Michael were joined by Kathleen Maley, VP of Analytics at Experian, to chat about the muscle memory of bad habits (analytically speaking), why she tells analysts to never say "Yes" when asked for data (but also why to never say "No," either), and much, much more! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.