“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

How AT&T's CEO Just Exposed the Engagement Survey Con Game

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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Rethinking Employee Engagement: Beyond Surveys and Data

This chapter critiques the reliability of engagement surveys in reflecting true employee sentiment and fostering organizational change. It highlights the necessity of open communication and continuous dialogue over reliance on superficial metrics to address real employee issues.

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