4min chapter

The Greg McKeown Podcast cover image

121. Solve Problems Before They Happen with Dan Heath

The Greg McKeown Podcast

CHAPTER

How Do Nurses Get Out of Problem Blindness?

How does somebody get out of that tunnel, if they're tunnelling on a particular problem, or just generally in their life? How do they get out of what you call problem blindness in the first place, and start exploring and being more solution oriented yet's a great question. A study done by a woman named anita tucker who, for her harvard dissertation, shadowed nurses around hundreds of hours,. Just following nurses and studying their day. And she paints this picture of nurses as improvisational - resourceful, scrappy. They don't go running to the boss every time they hit another obstacle. But that's a picture of a system that never learns, that never improves

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