2min chapter

How I Built This with Guy Raz cover image

Jo Loves: Jo Malone CBE

How I Built This with Guy Raz

CHAPTER

The Beauty Industry Is Going Through a Difficult Time

i spoke to jo just a few days ago to find out how her business is doing given the crisis, and how she thinking about what it might look like once we get through this moment. There will be no more sort of touchy feely counters, i don't think, not for a very long time, and maybe never again. We've had to rethink how we do tappers from home, take away tappers. And this will be with us a long time in the effects that it has had on the consumer....

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