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Strategy 5: Prioritize Incident Response

Blueprint: Build the Best in Cyber Defense

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How to Handle Incidents With SOCs

If the SOC is supporting enterprise that already has a pervasive or highly incumbent service engineering or IT culture, that's one way for the SOC to plug in and get started. I cannot tell you how many incidents I've dealt with that started. Like we got the initial call it like 330 in the afternoon local. And it took us a couple hours to figure out like, is this big or not?

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