Navigating the Challenges of the USPS

This chapter delves into the historical evolution and current struggles of the United States Postal Service, focusing on its financial challenges stemming from mandatory benefit payments and declining mail volumes. The speakers discuss potential solutions and the recent decision to suspend Saturday mail delivery while acknowledging the crucial roles postal workers play in maintaining services. Through reflections on its history and operations, the chapter underscores the importance of USPS in society and the complexities it faces in adapting to modern communication needs.