Initial reaction: Our 'why' ethos

Mike and Tommy go through another great mailbag:

I just finished listening to Adopting Copilot Standalone for Power BI - Ep.428. You may have addressed this before but I'd enjoy hearing a conversation about addressing what is the problem you are trying to solve for? You can have many tools and be highly skilled with it. But do you understand the issue for which the business needs improvement against?