Embracing Customer Feedback for Product Improvement

In this episode of the SaaS Marketing Superstars podcast, Krish Ramineni shares how Fireflies.ai grew to be used by over 200K organizations through product led growth. Krish also shares his opinion on what the future of AI might look like.
Episode Highlights
● Fireflies features and vision (0:40)
● Who is the typical Fireflies user (1:50)
● How Fireflies successfully utilized product led growth strategy (5:46)
● Why it is extremely expensive to produce AI based tools (11:09)
● How AI has completely transformed the way he works (13:20)
● Predictions on the societal impact of AI in the near future (15:15)
● How he uses criticism from disgruntled customers to improve Fireflies (21:45)
● Favorite books, apps and business leaders (32:47)

Check out the show notes and get links to all the resources mentioned in this episode here: https://aaronzakowski.com/podcast-product-led-growth-krish-ramineni-fireflies/
Follow Krish on LinkedIn: https://www.linkedin.com/in/krishramineni/